Payment & delivery
IMOrecords offer different shipping services for our range of customers..
Royal Mail First Class.. This is a 2-5 working day service which costs you £2.99 and allows you to order up to 7x12" single records.
Guaranteed Next Day.. This is a Next day service which costs you £5.99 and allows you to order as many records as you like.
Royal Mail First Class.. This service depends on where in the world you are but generally shouldnt take more than 3 weeks. Add what you want to the cart and change the delivery country accordingly to see how much it will cost you.
Royal Mail Track & Trace.. This service isnt any quicker than first class but you can check the status of your shipment on the royal mail website and your parcel must be signed for on delivery meaning in the unlikely event of your order going missing we can guaruntee a replacement straight away. Contact email@example.com for your tracking number.
FedEx.. Fed Ex offer a next day service to certain countries. Add what you want to your cart and change the delivery country accordingly to find out if you can get the "Fed Ex Next Day" service. If not you can still use FedEx but it might take an extra day or 2. You will see a price for your FedEx shipment in the cart section. (If FedEx do not deliver to your country you will be given a different option)
Havent received your order yet?
If you chose first class shipping and are getting worried that your records may be lost in the mail - dont panic. Contact firstname.lastname@example.org to obtain a Royal Mail P91 form which you just need to fill out and send back to us. Once youve done that we can replace your records. For Uk customers Royal Mail allow up to 15 working days for items to arrive, so cannot accept a claim for loss unless 15 working days or more have passed since the item was due to be delivered. For international customers Royal Mail allow 20 working days for items to arrive at European destinations and 25 working days for the rest of the world, so cannot accept a claim for loss unless at least 20 or 25 working days have passed since the item was posted.
Playing out this weekend? Or just cant wait untill monday - Contact us on 08707767777 on a friday for saturday delivery. It generally costs around £14 extra.